Your order may be shipping from outside the U.S. If you have concerns on the status of your order, kindly click here and submit your
order number and our operations team will follow on your order.
Shopping sites we offer has many merchants from various places all around the world selling on their marketplace.
Although you might place items in the same cart, they are very likely to ship from different suppliers in separate
packages. This will result in multiple packages arriving to you. Once all of the items in your cart ship from their
suppliers, you will receive a shipment confirmation email with details around the number of shipments you are
scheduled to receive. You may also track your individual shipments and their progress by visiting the My Orders
section on CashBasha.
We are sorry to hear that BASHA please click here and email CashBasha support team and tell us about the problem that you had with
your package; you are kindly requested to attach an image showing the damaged product and the labels attached to your
package. The support team at CashBasha will investigate and get back to you within 2 business days.
Our delivery partner will deliver your packages as soon as they arrive to the country; if your address was not clear
or you are facing delivery delay please contact support team at [email protected] or click here and fill in the form.
If you won’t be able to receive your shipment, you can provide us with an alternative contact number and address where
your shipment can be delivered to. Please contact support team at [email protected] or click here and fill in the form.
Your cash payments on CashBasha are 100% secure and guaranteed. CashBasha uses a secure cash payment network to
collect your payment. You will always receive a hard receipt confirming your order, confirmation emails, and an
instant SMS to assure you that your payment has been made.
Please note that in any case that you do not receive a hard receipt, confirmation emails, or an SMS, immediately get
in touch with CashBasha customer service to resolve the issue
Please contact support team at [email protected] or click here and fill in the form.