Your cash payments on CashBasha are 100% secure and guaranteed. CashBasha uses a secure cash payment network to
collect your payment. You will always receive a hard receipt confirming your order, confirmation emails, and an
instant SMS to assure you that your payment has been made.
Please note that in any case that you do not receive a hard receipt, confirmation emails, or an SMS, immediately get
in touch with CashBasha customer service to resolve the issue
Kindly click here and submit your order number and we will follow up with the collection company.
We apologize for the delay caused on your order. Please click here and submit your order number, and we will follow up with the
CashBasha also provide the option of paying through credit cards, at the checkout page you can choose to pay through a
cash collection service or by your credit card.
Yes, you can. CashBasha has also added the option of paying through your Credit Card; you can select the preferred
payment option (Cash or Credit Card) at the Checkout page.
After you're done shopping, just click on the "Proceed to Checkout" button and you'll find yourself at the CashBasha
checkout page. Under the "Cash Payment Method" title in the right margin, you can choose your preferred way of payment:
"By Collection at My Door": Here, our cash collection team will contact you, set up a convenient
collection time, come to the address that you provide and collect the cash amount from you there.
We do not offer credit purchases at the moment. Our collection partners will make sure to contact you ASAP to schedule
an appointment and collect your payment.
After your order is placed, you generally have 3 business days to make your payment. It is preferred that you make
your payment as soon as possible as this will decrease the chances of your ordered items to not be available on the
shopping website, especially if they are in high demand.
The order will be canceled.
Our policy is that we attempt to contact our customers a number of times before taking action towards their orders.
Generally, we attempt to touch base with our customers 3 times at different intervals. If we are unable to make
contact with you, we automatically cancel your order. Of course, you are free to contact CashBasha's customer service
team to re-enable it later.
CashBasha does not offer cash on delivery service at the moment.
"Pay Later" is a special payment option enabled for specific, frequent and trusted CashBasha customers who have an
approved order history. This payment option allows you to place an order, have it ship to you immediately, and pay for
it at a later time so that your packages can arrive to you as quickly as possible! Of course, this option is in
adherence to the CashBasha and "Pay Later" Terms of Service.
I agree to paying for my order at my earliest convenience and within 14 calendar days of when my order is placed on
CashBasha, regardless of when my package is arriving.
I accept that CashBasha may maintain a limit for the amounts, frequency and number of orders that I can place using
the "Pay Later" payment method and reserve the right not to inform me with any details around those limits or how they
CashBasha reserve the right of holding any and all packages in case of payment failure.
CashBasha reserve the right to disable or demote all user benefits, including the "Pay Later" facility, or choose to
revoke account access and no longer service the user in case of a dispute on payment of orders regardless of their
state or status. All order activity from any account with a similar name, phone number, email address, shipping
address, or other data point can be denied at CashBasha's discretion until the payment dispute is resolved.
I understand that placing an order using the "Pay Later" payment method is an automatic and final process that will
ship the item immediately and will provide limited, or absolutely no opportunity to alter my order or cancel it. It
will be a transaction that you are liable to pay for, unless otherwise determined by the CashBasha team.
If an order that is placed with the "Pay Later" payment method contains an item that is considered to be part of the
Prohibited Items list, it will be the responsibility of the customer to pay for the full order value despite whether
or not the delivery can be made. All items that are confiscated or cannot be shipped to the customer should be paid
for in full or may result in a payment dispute and lead to revoking user account privileges.
In the event of a payment dispute, all orders, regardless of their state or status, must be paid for together and
upfront through one of our payment methods.
Although your packages will be processed immediately from the source before paying for them, you are responsible to
maintain a clean order activity record with CashBasha. This means that you are to pay for your orders as early as
possible and before a 14 calendar day period from the point of placing the order.
Absolutely! The "Pay Later" payment option is a free service that is Sharia compliant and does not bear an interest
or additional charge on the overall and final payment amount declared on the CashBasha checkout page.
After placing an order with the "Pay Later" payment option, you cannot alter or cancel the order and the user will
be liable to settle for its cost in full. Please review the Pay Later Terms and Conditions for more details.
At CashBasha's discretion, the "Pay Later" facility can be revoked from the account. In most cases this would happen
when a user no longer maintains a clean order activity history with CashBasha or has a payment dispute. If a
customer doesn't pay for their "Pay Later" order, CashBasha can hold all package and revoke all account activity
until a full payment is made by the customer and the dispute is resolved.