Sellers provide an estimated delivery date on the product’s page. You can check the estimated delivery date for
standard shipping to get an idea when your item may be delivered to our U.S office. Sellers shipping from outside
the U.S. might take longer than a few weeks to deliver orders.
Products on international shopping websites are sold by different sellers around the world, CashBasha does not
guarantee these items in terms of quality, however we do guarantee the quality of our services in terms of shipping
of the items to your address as well as our after sale service for any defective or wrongly received items.
At CashBasha, we guarantee that your package gets to you in the best condition possible. Local
customs and security might require opening your packages for inspection. This may alter or ruin the packaging, but
we'll do our very best to ensure that the actual products you requested are in the condition you ordered them in.
Any proven damages to the functionality of the product will be refunded according to our refund policy for that
particular product. No worries.
Kindly attach a photo of the item you received and stating the issue in our form by clicking here . Our operations team will get back to you
within two business days to solve your issue.
Depending on laws within the destination country your package is shipping to,
there may be approvals that are required to import your package. Approvals are required to be obtained by the
customer. This is because most approvals require the beneficiary to sign off on the approval itself, and CashBasha
cannot carry that out on behalf of the customer. In the occasion that your order requires any of these, the shipment
documents will be delivered to you by the local courier and your package will be placed on hold. After obtaining the
necessary approval, the approval documents will be picked up from your address and the shipment will be cleared and
delivered to you.
At this point in time, CashBasha cannot subscribe to services on your behalf. This is because there are recurring
charges involved in subscription business models.